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When ever i get a call to this problem All i do is to reload the system firmware. And then I will very happy if you send latest SST software for IR 1022 to my mail waiting for your helps. After reading your post, I know that my copier problem but I didn't even have SST that you mentioned. As I lived in Burma (Myanmar) it is very hard to get any upgrading tool to solve this problem:mad. Hi Oze, I've been busy and head ache for my copier, IR 1022 for 'download standby and connected' problems:(. If it has a print rom installed then you use the 32mb batch file and for no print kit you use the 16mb batch file. #Canon service support tool sst software v4.11 download seriesWith the ir1022 series it's an easy process as the machine connects via the typical USB printer cable and the software consists of BOOT,SYSTEM and PCL. To the best of my knowledge the SST is only available to Canon.inc techs and Canon Dealer know that people who have requested the software here have been pointed in the right direction. #Canon service support tool sst software v4.11 download updateCanon's Service Support Tool is what we use to update system software on Canon copiers,scanners,faxes etc. I retraced my steps and lo-and behold found a cable unplugged on the fax ugged it in and all was working fine.Ĭanon's fix was to update the software OR replace the printer rom:rolleyes. No good:mad: Then I realized that this error only occured AFTER I fitted the 32mb print rom to the machine. #Canon service support tool sst software v4.11 download PcI connected the machine to the tech pc in the workshop and flashed the software using the BATCH ALL 32MB batchfile in SST. Out of the 7 the very last machine,at power on,displayed the 'DOWNLOAD STANDBY' message on the screen and you could not clear it.effectively the machine was waiting for a software upgrade. Just an update to this fault: I had to run up 7 of these iR1022if for the one customer this week. Once this is done, the machine will completely boot. Action If this should happen while you boot the machine, connect your laptop and use Service Support Tool Version 3.22e or later to flash the BootROM of this device with at least version 60.02. Cause This will happen when the machine does not read the BootROM properly, or the BootROM is blank. #Canon service support tool sst software v4.11 download downloadThe Machine Boots into Download Mode: iR2020 Series Approved When the machine first boots up, it goes directly into Download Mode. In another instance, replacement of the DDR module solved the Download Standby Message. Cause Corrupt System Software Defective DDR Module Action In one case, flashing the iR to the most current system software, resolved the issue. The iR functions cannot be accessed through the Control Panel. Download Standby Message: iR1022 Series Approved The iR displays 'Download / Standby' Mode at Power On. THANK YOU again for the help just you have any idea for that thank you!!! (The copier is almost new ). I had tryed to push the additional functions then 2 and 8 then aditional functions and nothing and still have on a display massege 'download conected' if the USB cable is conected to the copier and 'download standby' when the USB cable is disconected from the copier! #Canon service support tool sst software v4.11 download how toI think you are right and this is the way how to clear that, but the buton for additional menu don`t reacting at all. Does anybody know where I could get it or how I can solve this problem? After poking around at bit, it would seem that the printer needs a firmware re-flash to get it back up and running (It appears to be that's what it wants to download when the error appears.) However, I can't find the firmware anywhere. (When the cable is unplugged, it says download paused or something to that effect. They had a power surge a few weeks back, and ever since then their printer hasn't been fully initializing.Īfter you turn it on, you receive a message saying 'download 7701 connected' whenever a USB cable is plugged in. Hello, I have a customer with a Canon MF6550 Multifunction printer. ![]()
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